Privacy Policy

1. Introduction
Our Website policy is to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to: (hereinafter, "us", "we"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this Privacy Policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

• "Client," "You," "User," and "Your" refers to the individual or business using this website.
• "Service Provider," "We," "Us," and "Our" refers to the business providing services and products on this site, which has rented the platform from MYSOFTDAY, the SaaS platform provider.
• "MYSOFTDAY" refers to the company providing the platform on a temporary basis to the Service Provider for the purpose of managing, organizing, and facilitating service offerings, bookings, and customer interactions. The platform will be provided with full functionality, subject to the terms and conditions outlined in the agreement. The Service Provider is granted access to the platform for the duration of the subscription, but all rights to the platform, including software, intellectual property, and underlying technology, remain the property of "MYSOFTDAY." The Service Provider retains full ownership of any content they upload or display on the platform, including text, images, and any other materials (collectively referred to as "Content"). However, the Service Provider acknowledges and agrees that they are solely responsible for the legal compliance, accuracy, and content of any material uploaded or published on the platform. The Service Provider assumes full legal responsibility for their Content and indemnifies "MYSOFTDAY" against any claims, losses, or legal actions arising from such Content, including but not limited to violations of copyright, trademark, privacy, or defamation laws.

2. Website Visitors
We may collect non-personally identifying information such as the browser type, language preference, referring site, and the date and time of each visitor request. This information helps us understand how visitors use our website. Occasionally, we may release non-personally identifying information in aggregate, for example, by publishing a report on trends in the usage of our website.

3. Gathering of Personally Identifiable Information
Certain visitors choose to interact with our company in ways that require us to gather personally identifying information. The amount and type of information we collect depends on the nature of the interaction. For example, we may ask for your name, email address, phone number, and payment details. We will always make it clear why we are collecting this data and how it will be used.

4. Security
The security of your Personal Information is important to us. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We use encryption protocols and other security measures, but you acknowledge that transmission over the Internet and storage of data involve inherent risks.

5. Links to External Sites
Our Website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We do not control, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

6. Aggregated Statistics
We may collect statistics about the behavior of visitors to our website. We may display this information publicly or provide it to others. However, we do not disclose personally identifying information.

7. Cookies
To enhance and personalize your online experience, our site uses "Cookies," similar technologies, and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.
A cookie is a small file stored on your device, which is used to identify and track visitors, their usage, and website preferences. By using our website, you consent to our use of cookies. If you do not wish to have cookies placed on your device, you should set your browser to refuse cookies, but please note that some features of the website may not function properly.
If you are located in the European Economic Area (EEA) or California, you have the right to refuse or manage cookies via your browser settings or through cookie consent tools. We will also allow you to consent or manage cookies at the time of your first visit (cookie consent popup).

8. Data Storage & Security (Responsibility of Service Provider - Website Holder)
Service providers using our platform may collect additional data from their customers. While service providers will strive to protect such data, they guarantee not to transfer it to third parties unless those third parties are involved in providing the agreed-upon services or goods. However, service providers cannot guarantee the complete security of the collected data and are solely responsible for their data collection and protection practices.
We encourage service providers to comply with applicable data protection laws, including GDPR (for customers in the EU), CCPA (for customers in California), and any other relevant laws.

9. Limitation of Liability
To the fullest extent permitted by applicable law, the MYSOFTDAY, Service Provider and its affiliates, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our website or services.
MYSOFTDAY provides tools for booking and managing services but is not responsible for disputes between service providers and their clients. The service provider is solely responsible for compliance with all applicable laws, including data protection and consumer rights. In the event of disputes, service providers must handle them directly with their clients.

10. Data Storage & Security
We store user data only for operational purposes and will take reasonable measures to protect it. However, we do not guarantee indefinite data storage and are not responsible for any loss, deletion, or modification of data due to technical failures or cyberattacks. Service providers should independently ensure the protection of additional data they collect.

11. Governing Law & Dispute Resolution
This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction of the Service Provider's location, without regard to its conflict of law principles. Any disputes shall be resolved through binding arbitration in the jurisdiction of the Service Provider’s location, unless otherwise required by applicable law.
For users located in the EU or California, you have the right to lodge complaints with relevant data protection authorities, such as the Data Protection Commissioner in the EU or the California Attorney General.

12. Your Rights
If you are a resident of the European Economic Area (EEA) or California, you have certain rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided above.

13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the new Privacy Policy on this page and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

Service Provider

Stephanie Johnson

+16045557799

[email protected]

demo.hairexpert.ca

Stephanie Jhonson
[email protected]
306 521 8894
4808 Hazel st, Burnaby BC
GST/HST#: 15648948465

Effective Date: Apr. 01, 2025