E-Gift Cards:

How to Use the E-Gift Card on the Website:

1. Receiving the E-Gift Card:
   • The E-Gift Card will be sent to the recipient's email address (or the buyer’s email address if the print option is chosen), depending on the user's selection on the website.
2. Using it on the Website:
   • Select the desired services on the website and add them to your cart.
   • In the cart, click on the "Add a gift card or promotion code" button and enter the unique number from your E-Gift Card. Click "Apply."
   • The amount for the selected services will be deducted from the balance of your E-Gift Card.

How to Use the E-Gift Card at a Service Location:

1. Receiving the E-Gift Card:
   • The E-Gift Card will be sent to the recipient's email address (or the buyer’s email address if the print option is chosen).
2. Using it at the Service Spot:
   • The holder of the E-Gift Card must know the email address to which the card is registered.
   • Before payment, present the E-Gift Card to the service provider.

If the cost of the selected services exceeds the balance of the E-Gift Card, the recipient (client) will need to pay the remaining amount out of pocket. If the cost of the selected services is less than the balance of the E-Gift Card, the remaining balance will be saved on the card for future use or in the client’s personal account.

E-Gift Cards with remaining balance may be transferred to another person for use.
Important: The balance on an E-Gift Card cannot be transferred from one personal account to another.

Important: We are not responsible for the loss of the E-Gift Card or unique number and its use by third parties.
Important: Your E-Gift Card cannot be used to purchase other gift cards.

E-Gift Cards can be purchased from the service provider in person or online for any amount from $5 to $2,000.
Note: If the balance on the E-Gift Card reaches $0, our system will automatically deactivate the card number. Deactivated cards cannot be reloaded or reused.

E-Gift Voucher for Desired Services:

How to Use the E-Gift Voucher for Desired Services on the Website:

1. Receiving the E-Gift Voucher:
   • The E-Gift Voucher will be sent to the recipient's email address (or the buyer’s email address if the print option is chosen).
2. Using it on the Website:
   • Go to the E-Gift Card section on the website.
   • Select the "ACTIVATE GIFT VOUCHER" function.
   • Enter the unique number from your E-Gift Voucher. Click "Check."
   • Afterward, under the list of your services, select the date and time for your service appointment.
   • Save and complete your appointment booking.

How to Use the E-Gift Voucher for Services at a Service Location:

1. Receiving the E-Gift Voucher:
   • The E-Gift Voucher will be sent to the recipient's email address (or the buyer’s email address if the print option is chosen).
2. Using it at the Service Spot:
   • The service provider will have the appointment details in their software, showing that these services were purchased as a gift. The recipient can simply show the gift voucher if desired.

Important: Before using the E-Gift Voucher, it is necessary to book an appointment with the service provider for the specific date and time. If the buyer purchased the E-Gift Voucher with an open date (the recipient chooses the date and time), the recipient must activate the voucher before using the service and select a specific time based on the service provider’s availability.

If the holder of the E-Gift Voucher wants to add additional services, they must place a separate order on the website or purchase services in person when meeting the service provider.

Frequently Asked Questions:

What if I lose my gift card?
We are not responsible for the loss, transfer, or theft of E-Gift Cards or vouchers after they have been purchased.

Can I return my E-Gift Card or exchange it for cash?
E-Gift Cards or E-Gift Vouchers are not redeemable for cash unless required by law.

Will my gift card expire or decrease in value?
E-Gift Cards or E-Gift Vouchers with a balance will never expire and are not subject to additional fees. However, gift cards that remain at a $0 balance will be deactivated for security purposes and cannot be reloaded or reused.

Can I reload my gift card?
No, but you can purchase a new E-Gift Card online or in person when meeting with the service provider.

LEGAL TERMS AND CONDITIONS

IMPORTANT: ALL USERS MUST READ AND AGREE WITH THESE TERMS AND CONDITIONS (these "Terms and Conditions").

General Terms

E-Gift Cards and E-Gift Vouchers (collectively, the "Gift Cards") are sold and distributed on this website by the Service Provider under the applicable laws of the province in which the Service Provider is legally registered. MYSOFTDAY (hereinafter referred to as "Software Provider") is a company providing software services to facilitate the sale, distribution, and management of Gift Cards and services for service providers. MYSOFTDAY does not directly sell Gift Cards but only provides the software platform to enable such transactions.

By accessing this website and purchasing a Gift Card, you (the Buyer, Recipient, or User) agree to be bound by these Terms and Conditions. The Service Provider reserves the right to change these Terms and Conditions at any time at its sole discretion. Any changes will be effective upon posting to the website.

The agreement governing your ownership and use of the Gift Cards is solely between you and the Service Provider.

1. Nature of the Agreement

1.1. The Software Provider is not a party to any transaction between the Buyer and the Service Provider. The Software Provider only provides the technological infrastructure to facilitate the transaction.
1.2. The Service Provider is solely responsible for issuing, redeeming, and managing Gift Cards. Any disputes regarding Gift Cards must be resolved between the Buyer and the Service Provider.
1.3. Gift Cards cannot be combined or used together for a single purchase.
1.4. If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be in effect.
1.5. Users are responsible for reviewing the Terms and Conditions periodically for any updates or changes.

2. Purchase and Use of Gift Cards

2.1. Gift Cards can be purchased online or in person from the Service Provider.
2.2. Gift Cards are redeemable only for services provided by the issuing Service Provider.
2.3. If the cost of selected services exceeds the Gift Card balance, the Recipient must pay the remaining amount.
2.4. If the cost of selected services is less than the Gift Card balance, the remaining balance will stay on the Gift Card for future use.
2.5. Gift Cards are non-transferable between different accounts but may be gifted to another individual for redemption.
2.6. Gift Cards cannot be used to purchase other Gift Cards.
2.7. For security reasons, Gift Cards with a $0 balance will be deactivated and cannot be reloaded.

E-Gift Card Specific Use: 2.8. E-Gift Cards will be sent by email to the recipient's email address (or the buyer’s email address if the print option is chosen) based on the selection made at the time of purchase.
2.9. To use the E-Gift Card on the website, the recipient should add desired services to the cart and enter the unique code from the E-Gift Card in the "Add a gift card or promotion code" section.
2.10. E-Gift Cards may also be used at a service location, where the card holder must provide the service provider with the unique code from the card.
2.11. The balance of the E-Gift Card cannot be transferred between different personal accounts.
2.12. We are not responsible for the loss, theft, or unauthorized use of the E-Gift Card or its unique code.
2.13. E-Gift Cards cannot be used to purchase additional gift cards.

3. Discount Restrictions

3.1. Personal discounts, promotional codes, and referral links do not apply to the purchase or use of Gift Cards or Gift Vouchers.
3.2. Gift Cards cannot be combined with any other discounts, promotions, or offers unless explicitly stated by the Service Provider.

4. Returns and Refunds

4.1. All sales of Gift Cards are final. Gift Cards cannot be refunded, exchanged, or redeemed for cash, except where required by law.
4.2. If a Service Provider becomes insolvent, any remaining Gift Card balances may only be redeemable at the discretion of the Service Provider’s trustees or appointed liquidators.
4.3. Refunds are only allowed in cases required by applicable law.
4.4. If a service paid for with a Gift Card is canceled, the funds will be returned to the original Gift Card balance and cannot be refunded in cash.

5. Risk of Loss and Fraud Protection

5.1. Gift Cards should be treated like cash. The risk of loss transfers to the Buyer upon purchase.
5.2. The Software Provider and the Service Provider are not responsible for lost, stolen, or unauthorized use of Gift Cards.
5.3. If a Gift Card is suspected to be copied, stolen, or fraudulently used, the Buyer must contact the Service Provider immediately. Replacement of compromised Gift Cards is at the sole discretion of the Service Provider and may require proof of purchase.

6. Liability Disclaimer

6.1. The Software Provider provides the software "as is" and does not guarantee the continuous, uninterrupted, or error-free operation of the platform.
6.2. The Software Provider is not responsible for errors, disputes, or service issues between the Buyer and the Service Provider.
6.3. The Software Provider does not warrant the accuracy, legality, or quality of services offered by the Service Provider.
6.4. The Software Provider shall not be liable for indirect, incidental, special, or consequential damages arising from the use of its platform or the purchase and use of Gift Cards.

7. Obligations of the Service Provider

7.1. The Service Provider is solely responsible for fulfilling services purchased with Gift Cards.
7.2. The Service Provider must comply with all applicable laws regarding taxation, consumer protection, and service provision.
7.3. The Service Provider must honor all valid Gift Cards unless fraudulent activity is detected.

8. User Responsibilities

8.1. Users must provide accurate and complete payment information when purchasing Gift Cards.
8.2. Users must safeguard their Gift Cards and not share unique card details with unauthorized individuals.
8.3. Users agree not to hold the Software Provider liable for any disputes arising between them and the Service Provider.

9. Privacy Policy

9.1. The Software Provider and Service Provider will handle personal data in accordance with applicable privacy laws.
9.2. Users acknowledge that their data may be shared between the Service Provider and Software Provider for order processing and fraud prevention purposes.
9.3. Personal data will be stored only for as long as the Service Provider continues to use the Software Provider’s platform.

10. Governing Law and Dispute Resolution

10.1. These Terms and Conditions are governed by the laws of the province where the Service Provider is legally registered.
10.2. Any disputes must be resolved through negotiations between the parties involved. If unresolved, disputes shall be settled in the appropriate legal jurisdiction.
10.3. Alternative dispute resolution methods such as mediation or arbitration shall be preferred before taking legal action, based on what is most beneficial for the Software Provider or the Service Provider.

11. Indemnification

11.1. Users agree to indemnify and hold harmless the Software Provider, Service Provider, and their respective affiliates, employees, and partners from claims, damages, and legal expenses arising from misuse of Gift Cards or violations of these Terms.

12. Modifications to Terms

12.1. The Software Provider and Service Provider reserve the right to modify these Terms and Conditions at any time.
12.2. Continued use of the platform or Gift Cards constitutes acceptance of any revised Terms and Conditions.

By purchasing or using a Gift Card, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Service Provider

Stephanie Johnson

+16045557799

[email protected]

Beauty studio of Stephanie Johnson

demo.hairexpert.ca

Stephanie Jhonson
[email protected]
306 521 8894
4808 Hazel st, Burnaby BC
GST/HST#: 15648948465

Effective Date: Apr. 01, 2025